Shipping & Return Policy
We Ship all the orders through reliable courier partners. All the prepaid orders from major Indian cities and metros are eligible for a free guaranteed next day delivery.
Cash on delivery orders may take 3-5 working days to reach the destination.
Carefully review your shipping and billing information for accuracy before submitting your order. VegShoes.in is totally committed to customer satisfaction. Please visit our Online Returns Center to process your return.
GENERAL RETURN POLICY:
Most products sold by VegShoes.in qualify for free exchange or replacement within 14 days from the date your order ships. Please visit our Online Returns Center to process your return. The product must be in its original condition, unused and in its original packaging. If we do not receive your return in its original condition, a service charge will be deducted from your refund.
We do not refund any freight or shipping charges. We do not accept returns or exchanges for any products after 14 days from the date your order ships, If you would like assistance in returning an item, please contact our customer service or email us at mail@VegShoes.in. We will be happy to walk you through the return process.
CUSTOM and PERSONALIZED PRODUCTS:
Custom and Personalized Products do not qualify for free returns or exchanges.
We need the original packaging to be intact. Returned items in marked or damaged boxes may be refused by the post office or our warehouse. To avoid this, place your return item in a box or wrap it to ensure its safety during the shipping process. We apologize for any inconvenience.
Some products do not qualify for a pre-paid return label because of their value. Please feel free to contact our customer service department or email us at mail@VegShoes.in and we will be happy to assist you.
UNDELIVERABLE AND REFUSED PACKAGES
If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address, you will be charged for shipping. Please proofread your order information before finalizing.
IMPORTANT NOTICE CONCERNING REFUNDS:
As soon as you return your item to us and it's received into our system, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 2-3 business days to process and post these refunds to your account. We do not refund shipping or freight charges on any orders or returns unless the reason for the return is product defect.